DOI: https://doi.org/10.20535/2410-8286.121709

MULTICULTURAL COMPONENT IN THE SYSTEM OF PROFESSIONAL TRAINING OF TOURISM AND HOSPITALITY MANAGERS IN CANADIAN UNIVERSITIES: EXPERIENCE FOR UKRAINE

Nataliia Zhorniak, Maryana Havran, Olena Barabash, Anna Shayner, Oksana Bilyk

Abstract


The article deals with tourism and hospitality managers’ professional training in Canada. The authors analyse the scientific and pedagogical literature which highlights different aspects of the problem of multicultural component in the system of professional training of tourism and hospitality managers. The research methodology comprises theoretical and applied methods (bibliographical method, analysis and systematisation, content analysis, statistical analysis, synthesis and comparative analysis, mathematical method). The development of tourism and hospitality managers’ professional training is outlined and the emergence of the need for its multicultural component formation is specified. The analysis of tourism occupational standards made it possible to distinguish the knowledge, skills and professional values of tourism and hospitality managers. The formation of the multicultural component, the content, objectives, and priorities of multicultural training are based on three main principles of multicultural education: accessibility, equal opportunities, diversity. The article describes the theoretical and applied elements of multicultural component formation as well as basic forms of organisation: the development of special courses, including additional content elements in curricula and academic programmes, the use of innovative forms and methods of training. The proposals for possible ways to adapt Canadian tourism and hospitality managers’ professional training experience in Ukraine are developed.


Keywords


multicultural component; multicultural component formation; professional training of tourism and hospitality managers; university; Canada

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ISSN 2410-8286 (Online), ISSN 2409-3351 (Print)